Questions & Answers

For your convenience, we have provided answers to some of our frequently asked questions. However, please feel free to contact us if we can help in any way.

We offer a variety of different planning and coordinating packages. All of the packages can be viewed on this website and have a full description of the services included as well as the prices. We can also customize any package to meet our clients’ needs.

We service all of the Greater Toronto Area as well as the surrounding region.

No, we commit to only one event per day. We do this in order to put all of our focus on your event.

We are present at each and every event that we take on. Our day of coordination service is part of every package that we offer.

Our initial in-person no obligation consultation is absolutely complementary. We can meet you for coffee or tea at a time and location convenient for you to explain our services and learn more about the vision for your event.

When we meet for our consultation, we will provide you with information about our services, our packages and a brief overview of our company. We would also love to hear about you and your vision for your event. We’ll answer any questions that you might have about our services and packages. At no time during our consultation will we pressure you in booking with us. Our main goal for the consultation, is to provide you with information, make you feel comfortable and see if we are a good fit for each other.

The planner / coordinator that you meet at your initial consultation, will be the same person you will be working throughout the entire planning process of your event. On the day of your event, the same planner / coordinator will be the one onsite.

There is no limit on communication. We offer unlimited email and phone communication to all of our clients.  It is our policy to respond to all emails and phone calls within 4 business hours.

We will gladly work with your chosen vendors. However, should you need any referrals, we have a wonderful team of vendors that we work with that we would be happy to recommend.

We have made connections with the top vendors in the industry, we’re always more than happy to recommend them to our clients.